3H Medi Solution
☰
About
Company Overview Management Management Philosophy 3H Corporate History
Services
Patient Recruitment & Retention Nursing Services (DCT & Nursing Services) Clinical Research and Patient Insights Healthcare Technologies IoMT Creative Material
Asian Network
Insights
Case Study Blogs
Contact Us
  • About us
    • Company Overview
    • Management
    • Management Philosophy
    • 3H Corporate History
  • Services
    • Patient Recruitment
    • Feasibility Studies
    • Site Selection
    • Patient Retention
    • Information Sharing
    • Technology
    • Evidence
    • Marketing
    • PRC Service
    • ONCOLO
  • Nursing Service
  • Case Study
  • Asian Network
  • Our Blog
  • Contact Us
  • Japan & Asia Clinical
3H Medi Solution
  • About us
    • Company Overview
    • Management
    • Management Philosophy
    • 3H Corporate History
  • Services
    • Patient Recruitment
    • Feasibility Studies
    • Site Selection
    • Patient Retention
    • Information Sharing
    • Technology
    • Evidence
    • Marketing
    • PRC Service
    • ONCOLO
  • Nursing Service
  • Case Study
  • Asian Network
  • Our Blog
  • Contact Us
  • Japan & Asia Clinical

Case Study

Patient Insight
⬇ Download Capability Deck
Our Experiences: Past and Current Studies
Client Disease n= Method Year
Global CROType II DMPilot: 40 / Main: 160Interview + Web Survey2015
Global PharmaceuticalNSCLCOnline: 160 / Interview: 10Interview + Web Survey2016
Japanese PharmaceuticalCNS patients1,400Phone Interview2016
Global CROUterine fibroidExternal: 200 / Seikatsu: 1,616Web Survey2017
Japanese PharmaceuticalRheumatoid arthritisMROC: 20 / IDI: 5MROC + Phone IDI2017
Global CROType II DMInterview: 10 / Web: 190F2F Interview + Web Survey2018
Global PharmaceuticalPsoriasisMROC: 50 / IDI: 18MROC + IDIOngoing
Global PharmaceuticalAcne patient surveyMROC: 300MROCOngoing
Global PharmaceuticalProstate cancer qualitativeQualitative: 10F2F Interview2018/2019
Global PharmaceuticalLung cancer quantitativeQuant: 100Web Survey2018/2019
Patient Insights // OA / CLBP
OA CLBP
Expert Analysis

There were four main situations where pain had a great impact on work and daily life. The most affected group was physical labour and nursing care service workers. Daily routine tasks such as getting up in the morning were affected, as well as housework, childcare, hobbies and sports. Patients were also forced to change occupations and experienced continuous pain and fatigue, resulting in anxiety about becoming unable to walk in the future.

Project Summary
3H SupportIn-Depth Interview (Qualitative)
TimingPre Product Launch
TargetKnee OA, Back Pain CLBP
Sample Sizen=12 (OA=6, CLBP=6)
Target AreaAll Japan
TacticsDB
Key Number
4 Key challenges identified
across patient groups

New drugs (Phase 3 completed, NDA under process) being developed based on a new pain-prevention mechanism. The sponsor wanted to understand patient challenges to construct effective messaging for launch in Japan.

Past and Current Studies — Patient Survey
Client Research Theme Survey Contents Sample Method Date
Domestic PharmaUlcerative ColitisQuantitative survey on selection and acceptability of treatment methods300sWEB Survey2018
Global PharmaOA (knee) / CLBPPatient Journey Map and intent to use drug during development16sQualitative IDI2018
Global PharmaCancer patient surveyActual conditions and consultation behaviour around pain and anxiety300sWEB SurveyOngoing
Global PharmaProstate cancer qualitativeCommunication with medical staff on fatigue and malaise during treatment10sQualitative (Tel)Ongoing
Global PharmaLung Cancer quantitativeIC contents, selection factors and satisfaction in lung cancer drug selection100sWEB SurveyOngoing
Global PharmaAcne Patients SurveyQuantitative survey on troubles for mild acne patients (reasons to visit / not visit hospital)300sMROCOngoing
Domestic PharmaAnaemia Patient SurveyBenefits of new drugs vs current therapies for Anaemia patients50sMROC2019 (Planned)
Domestic PharmaAnaemia Patient SurveyClinical CS survey for patients with AnaemiaQuant: 100 / Quality: 5WEB + IDI2019 (Planned)
Patient Recruit
⬇ Download Capability Deck
Phase III Trial // Alcohol Dependence
Alcohol Dependence
Expert Analysis

Although this is a condition with many potential patients, we had no information regarding patient profiles for those visiting hospitals (severe disease) vs our recruitment targets (mild to moderate disease). We ran a pilot plan to test our hypothesis, then used the results to characterize the second screening. The recruitment plan was modified twice during the period. Through strategic planning and optimization, we achieved 115% of the achievement target within 4 months.

Project Summary
3H SupportPatient Recruitment Advertisement Campaign
TimingBefore start of study
TargetHeavy consumers
No. of Sites80
AreaNationwide
Media UsedDB, Leaflets, Web
Key Number
2 Screening steps to confirm
patient eligibility
Plan vs Results
PlanResults
Recruitment Period14 months10 months
Number of Referrals1,9961,079
Number Randomized500575
Phase III Trial // Overactive Bladder
Overactive Bladder
Expert Analysis

Overactive bladder is a condition that many patients are embarrassed to discuss openly. 3H developed a multi-channel approach combining digital outreach with our established patient database to identify and engage eligible participants. Our call center team provided sensitive, trained communication to support conversion from inquiry to referral.

Project Summary
3H SupportPatient Recruitment Campaign
TimingDuring recruitment phase
TargetOveractive Bladder patients
AreaNationwide Japan
Media UsedDB, Web, SNS
Key Number
115% Target achievement
rate
Oncology & Rare Diseases
Phase II/III Trial // Non-Small Cell Lung Cancer (NSCLC)
Expert Analysis

Oncology trials present a unique challenge — patients are often emotionally vulnerable and already undergoing treatment. 3H's Oncolo platform, with over 200,000 monthly pageviews, provided a targeted channel to reach cancer patients actively seeking clinical trial information. Our specialist team provided empathetic, knowledgeable communication throughout the recruitment process.

Project Summary
3H SupportPatient Recruitment via Oncolo Platform
TargetNSCLC patients
AreaNationwide Japan
ChannelsOncolo, DB, Web advertising
Highlights
Oncology Phase II/III Oncolo Platform 200K+ Monthly Visitors
Rare Disease Trial // Inflammatory Bowel Disease (IBD)
Expert Analysis

Rare disease recruitment requires deep community engagement and access to specialist patient networks. Through our RareS. platform — Japan's dedicated rare disease information site — and in collaboration with Genequest, 3H established a patient registry for IBD that dramatically accelerated identification of eligible participants for clinical trials.

Project Summary
3H SupportPatient Registry & Recruitment
TargetIBD patients (Crohn's, Ulcerative Colitis)
PartnerGenequest
PlatformRareS. — Rare Disease Information Site
AreaNationwide Japan
Highlights
Rare Disease Patient Registry RareS. Platform 500+ Disease Pages

Contact Us

We're currently offline. Send us an email and we'll get back to you, asap.

Send Message
3H Capabilities Download

3H Medi Solution was founded in 2009 and enrolls more than 10,000 subjects per year through their patient recruitment services. Through their flagship website, Seikatsu-Kojo WEB, they have accumulated a database with a patient pool of over 750,000. 3H Medi Solution Global team was established in 2017 in order to better serve global, English-speaking companies with their clinical trials and patient recruitment in Japan. For our Japanese team: Click Here.

CONTACT INFO

  • 3H Medi Solution
  • JRE Minami Ikebukuro Bldg. 2F, 1-13-23 Minami-Ikebukuro, Toshima-Ku, Tokyo, Japan 171-0022
  • +81-3-5953-2108
  • +81-3-5953-1887
  • https://global-3h.com

Fresh from blog

  • The Yield Paradox: Optimizing Recruitment Under Strict Clinical Protocols
  • An insight into the Mental Health Space and 3H’s experience in Paediatrics Major Depression Disorder Study in Japan
  • 3H’s emotional case study of breast cancer patient: Enrolling for Clinical Trial.
  • 3H’s DCT approach for Convenience, Diversity, and Data-Driven Insights.
  • Uchiken: 3H’ Clinical Trial Specialized Nursing Station
  • 3H Medi Solution and Genequest are collaborating to establish a patient registry for inflammatory bowel disease (IBD)

© 2026 · Your Website. Theme by HB-Themes.

  • Home
Project information
Complete the full form below, then view the estimate on the next screen.
Oncology
Cancer-related trials
Rare disease
Orphan conditions
General therapeutic
Standard indications
Please enter a valid patient number.
Please enter a valid email address.
If you would like a detailed breakdown or a multi-country estimate, contact global@3h-ms.co.jp.
Your estimate
Expected Project Cost
-
If you would like a detailed breakdown or a multi-country estimate, contact global@3h-ms.co.jp.
If you would like a detailed breakdown or a multi-country estimate, contact global@3h-ms.co.jp.
© 2026 · 3H Medi Solution · About · Blogs · Capabilities ↓ · Contact Us